Customer Service Office

Our customer service hours are Monday-Friday, 9 a.m. – 4 p.m.

Do you need to reach customer service regarding an immediate matter on weekend? Consider visiting our team at one of our stations or submit a message here.

Cuyahoga Valley Scenic Railroad
P.O. Box 158
Peninsula, OH 44264


Phone:  330-439-5708
Fax:  330-439-5709

You can download our latest All Aboard brochure here. 

If you have a question about CVSR membership please call 234-759-0093 or email at

Send Us A Message

Donation Requests:

As a nonprofit 501(c)3 organization, Cuyahoga Valley Scenic Railroad relies on ticket sales, foundation and corporate support as well as individuals to help raise the critical dollars needed to maintain our mission. Due to the overwhelming requests for donations, CVSR is no longer able to accommodate requests. 


For media and marketing inquiries, please contact our marketing manager, Katelyn Gainer at .

Have you purchased tickets and need your ticket confirmation resent?

Please enter your information HERE, and you will receive an email shortly.

Celebrate the weekend with Cocktails on Rails this Friday night! 🥂