Our customer service hours are Monday-Friday, 9 a.m. – 4 p.m.

Do you need to reach customer service regarding an immediate matter on weekend? Consider visiting our team at one of our stations or submit a message here.

Cuyahoga Valley Scenic Railroad
P.O. Box 158
Peninsula, OH 44264

Email:

Phone:  330-439-5708
Fax:  330-439-5709

You can download our latest All Aboard brochure here. 

If you have a question about CVSR membership please call 234-759-0093 or email at

Our customer service and ticketing team is at our main boarding stations at the following times:

Akron Northside Station

Wednesday – Sunday: 10 – 11 a.m. and 2 -3 p.m. (Saturday Only)

Rockside Station

Wednesday – Sunday: 8 – 9 a.m. and noon – 1 p.m. and 4 – 5 p.m. (Saturday Only)

Peninsula Station

Wednesday – Sunday: 9 a.m.- 2 p.m.

Saturday: 9 a.m. – 4 p.m.

Donation Requests:

As a nonprofit 501(c)3 organization, Cuyahoga Valley Scenic Railroad relies on ticket sales, foundation and corporate support as well as individuals to help raise the critical dollars needed to maintain our mission. Due to the overwhelming requests for donations, CVSR is no longer able to accommodate requests. 

Media:

For media and marketing inquiries, please contact our marketing manager, Katelyn Gainer at .

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