Customer Service Office

Thank you for reaching out to our Customer Service team.  Due to an extremely high volume of incoming messages, you should have a response within 2 business days.  We appreciate your patience.

Our customer service hours are Monday-Friday, 9 a.m. – 4 p.m.

Cuyahoga Valley Scenic Railroad
P.O. Box 158
Peninsula, OH 44264

Email:

Phone:  330-439-5708
Fax:  330-439-5709

If you have a question about CVSR membership please call 234-759-0093 or email at

Send Us A Message

Donation Requests:

As a nonprofit 501(c)3 organization, Cuyahoga Valley Scenic Railroad relies on ticket sales, foundation and corporate support as well as individuals to help raise the critical dollars needed to maintain our mission. Due to the overwhelming requests for donations, CVSR is no longer able to accommodate requests. 

Media:

For media and marketing inquiries, please contact our Director of Marketing and Communications assistant, Rena Montedoro at .

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Please enter your information HERE, and you will receive an email shortly.

Let the North Pole Adventure™ begin! Please remember all trains depart from the Rockside station. 🎄