Policies

Safety

Safety is our top priority. Please review these policies before you ride. Click here to view our safety policies.

Bike Aboard

Read these policies and procedures before you bring your bike aboard the train. Click here to view.

Vendors

Thank you for working with Cuyahoga Valley Scenic Railroad. Please download the CVSR Purchase Order Terms Conditions.

Service Animals

In compliance with the Americans with Disabilities Act (ADA), the Cuyahoga Valley Scenic Railroad does permit service animals. Please view our Service Animal Policy for more details.

Refunds and Exchange Policies

Other Policies

Passengers under the age of 3 are not required to purchase a ticket for Fall Flyer, but must be seated on a parent or guardian’s lap throughout the duration of the train ride.

Smoking and use of e-cigarettes is not permitted on board or within 50 feet of the ticket booth.

Cuyahoga Valley Scenic Railroad train rides will resume October 1 with the Fall Flyer followed by THE POLAR EXPRESS™ Please see our COVID-19 Safety information.