Be a Part of The 25th Year of THE POLAR EXPRESS™

Be a Part of The 25th Year of THE POLAR EXPRESS™

Have you ever climbed aboard for THE POLAR EXPRESS™, presented by Countertop Solutions, at Cuyahoga Valley Scenic Railroad? Over the past 24 years the Christmas-themed train ride has become a part of many families holiday traditions, and CVSR is thrilled to be bringing the magic back for its 25th year!

THE POLAR EXPRESS™ train ride had its first run in 1994. Based on the 1985 story by Chris Van Allsburg, passengers heard a tape-recorded narration and enjoyed a fun-filled ride the the North Pole. Over the years ridership has grown, and with it the number of volunteers it takes to create a spectacular trip to the North Pole.

With over 100 volunteers each night CVSR relies on them to safely board each passenger, lead the program onboard the train, create a fun environment at the North Pole and operate the train.

Volunteers are always needed to create a festive atmosphere through personal interaction, song and techniques to engage visitors as we transport more than 40,000 passengers to the enchantment that is the North Pole! Groups and individuals are invited to volunteer onboard the train or at the North Pole! Volunteers that commit at least 4 nights onboard the train OR 6 nights at the North Pole receive EARLY ACCESS to 2019 tickets for THE POLAR EXPRESS™ train ride! See below for details about what each position entails.


Chef or Server | Onboard 

This position is onboard the train where most of the magic happens! As a chef or server, you’ll be the person leading the program in the train car. Some responsibilities include:

  • Greeting people as they climb aboard
  • Assisting with name tags
  • Passing out cookies and cocoa
  • Following along with the book to the audio recording of “The Polar Express”
  • Engaging and interacting with families and children
  • Assisting Santa in handing out bells
  • Lead passengers in Christmas carols and the Pajama Parade
  • Creating a fun and magical atmosphere

Santa’s North Pole Helpers | At the North Pole

The North Pole workshop is where all of Santa’s elves patiently wait for the arrival of THE POLAR EXPRESS! As the train pulls up with children’s faces pressed against the glass, you’ll be there in the midst of the fun! Dancing, singing, playing, making toys and just having a blast are the responsibilities of elves at the North Pole. Come dressed in your own elf gear or put on one of our costumes!

Sound like something you’d be interested in? Sign up to volunteer today! 


Trainings are offered throughout the end of October and beginning of November. CVSR asks that you attend at least one session. See a full list of training dates here. Missed a training date? No worries! We’d still love to have you volunteer. Contact Sherri Lemley at for more information.

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Katie Brewer

Katie Brewer