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Accessibility

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Next Departure

10:00 AM

BR

Breakfast Along the Cuyahoga

Come on board and enjoy breakfast on the train while traveling through the Cuyahoga Valley National Park

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Live Map

Customer Service
Monday-Friday, 9 a.m. – 4 p.m.
customerservice@cvsr.org
330-439-5708

Volunteering
For questions about volunteering
please contact us.
volunteer@cvsr.org
234-759-0091

Memberships
Our membership office hours are
Monday-Friday, 9 a.m. – 4 p.m.
members@cvsr.org
234-759-0093

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The Karen C. Cooper Car is thoughtfully designed to provide a comfortable and inclusive rail experience for guests who require mobility accommodations, as well as their traveling companions. This accessible railcar features a hydraulic lift with a maximum lift capacity of 450 pounds, allowing for safe and convenient boarding. Inside, guests will find a spacious layout and a wheelchair-accessible restroom, ensuring that accessibility and comfort remain a priority throughout the journey.

Available on most National Park Scenic rides, the Karen C. Cooper Car allows all guests to enjoy the beauty of the ride through the park with ease and confidence. Advance arrangements are required, and seating in this car is specifically reserved for wheelchair occupants and those traveling with them.

Wheelchairs are also available for guests who may need assistance accessing the boarding platform and can be requested inside the Rockside, Peninsula, and Akron Northside Depots. To check availability and reserve seats in the Karen C. Cooper Car, please contact Guest Services at 234-759-0092 so our team can assist you in planning a smooth and enjoyable experience.

 

Frequently Asked Questions

Is the train wheelchair and walker accessible?

Cuyahoga Valley Scenic Railroad has a handicap-accessible car with a wheelchair lift and ADA-compliant restroom.

Please be advised that our hydraulic lift on the ADA Coach has a maximum load capacity. For the safety of both passengers and crew, the total weight placed on the wheelchair lift cannot exceed 450 pounds.

For questions, contact Customer Service by calling 330-439-5708 or by sending a message.

Are service animals permitted on the train?

Cuyahoga Valley Scenic Railroad does accommodate service animals on the train. While we do not discourage passengers with service animals from coming on the train, passengers must be aware that there are several factors to consider before deciding to ride with their service animal:

  • The motion of the train, and the unnatural, high-pitched metallic sounds that the train makes as it goes over joints in the tracks may make some animals very uncomfortable.
  • The train is narrow, and a walkway runs through it. Animals that are not accustomed to heavy and frequent foot traffic may be very uncomfortable. Service animals must not sit or lay down in a walkway as this presents a hazard to other guests and the animal. The service animal will not be permitted to sit on any of the seats but will be required to sit under the passenger’s seat or at his or her feet.
  • Cuyahoga Valley Scenic Railroad staff have been directed not to touch the service animal, but other customers may not understand the role of a service animal and may want to touch the service animal.
  • Any food or water which the animal requires, and appropriate containers for serving food and water to the animal, should be provided by the owner. Sanitary toilet arrangements must also be made by the owner of the animal, and, in the interest of the health and safety of our guests, the staff of the train will not handle or dispose of animal droppings or urine for the owner.

Please carefully review our Service Animal Policy.

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