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Welcome to the North Pole Adventure™

Deliver holiday magic as we depart for an extraordinary journey to the North Pole.
Write your letter to Santa as you make your journey and hand deliver it to the North Pole Postmaster.

Climb aboard and join us for a journey of a lifetime. Escape the ordinary of the every day as you watch the magic unfold as we make our grand journey on the North Pole Adventure™.

Enjoy hot cocoa, cookies, and festivities as we navigate the sweeping curves of the Cuyahoga Valley and across the globe for our mighty journey to the North Pole to hand-deliver your letter to Santa to the North Pole’s very own Postmaster.

The North Pole Adventure™ is where time doesn’t matter, and we’ll show you an escape with excitement, wonder and surprise as we make a personal delivery to the  North Pole.

Have your cameras ready as we enter the North Pole. The town is always buzzing with Santa’s helpers preparing for the big day. They can’t wait to see you as you roll into this regal, real-life snow globe they call home.

You never know who will be on the North Pole Adventure™.

Welcome aboard.

Book Your Adventure

Book Akron
Book Rockside

The North Pole Adventure™ Experience

Climb aboard the train and watch the magic unfold on this whimsical adventure to the North Pole!

Enjoy cookies, cocoa and holiday festivities as you make your journey.

Write your letter to Santa and hand deliver it to the North Pole’s very own Postmaster.

Dance, sing and be festive as you create holiday spirit with Santa’s elves.

You never know who will be on the North Pole Adventure. On the return trip, enjoy a visit from a special guest!

Create a new family tradition and lasting memories.

What You Need to Know for Your Adventure

Mark Your Calendars

The North Pole Adventure™ takes place November 5 through December 19, 2021.

Wednesday, September 8
Early on sale for members at the Brakeman level and above

To receive access to tickets for the early on sale for Wednesday, September 8, your membership must be submitted by Monday, September 6 by 4 p.m. 

Tuesday, October 5                                                                                                                  On sale for the general public

Ticket Prices and Seating Options

Coach Ticket

  • $45 for a weekday ticket
  • $47 for a weekend ticket
  • Departures from Rockside Station at 7:30 p.m. and Akron Station at 7 p.m.

Windows are on each side of the train. We cannot guarantee which side of the train your seat will be on; however, each CHILD will have the opportunity to view the North Pole. Your ticket includes a ninety-minute train ride, hot chocolate, one (1) cookie, letter writing activity to Santa, program and a brief visit with Santa.

If your child is under the age of two, no ticket will be required, but they must sit in an adult’s lap for the entirety of the ride.

Please call customer service at (330) 439-5708 for more information.

Deluxe Ticket

  • $65 for a weekday ticket
  • $67 for a weekend ticket
  • Departures from Rockside Station at 7:30 p.m. and Akron Northside Station at 7:00 p.m.

Windows are on each side of the train. We cannot guarantee which side of the train your seat will be on; however, each CHILD will have the opportunity to view the North Pole. Seats are at dining tables and chairs.  Your ticket includes a ninety-minute train ride, hot chocolate, one (1) cookie,  letter writing activity to Santa, program and a brief visit with Santa. Each passenger with Deluxe tickets will receive a commemorative North Pole Adventure™ mug.

If your child is under the age of two, no ticket will be required, but they must sit in an adult’s lap for the entirety of the ride.

Please call customer service at (330) 439-5708 for more information.

Executive St. Lucie

  • $85 for a weekday ticket
  • $87 for a weekend ticket
  • Seating in our St. Lucie Lounge
  • Departures only from Akron Northside Station at 7 p.m.

Comfortably padded seats line the sides of the spacious St. Lucie Lounge. Your ticket includes a ninety-minute train ride, hot chocolate, one (1) cookie, letter writing activity to Santa, program and a brief visit with Santa. Each passenger with Executive tickets will receive a commemorative North Pole Adventure™ mug.

If your child is under the age of two, no ticket will be required, but they must sit in an adult’s lap for the entirety of the ride.

Please call customer service at (330) 439-5708 for more information.

Executive Solarium

  • $85 per weekday ticket
  • $87 per weekend ticket
  • Seating in our Solarium Lounge
  • Departures only available out of our Rockside Station at 7:30 p.m.

Comfortably padded seats line in the Solarium Lounge. Your ticket includes a ninety-minute train ride, hot chocolate, one (1) cookie, letter writing activity to Santa, program and a brief visit with Santa. Each passenger with Executive tickets will receive a commemorative North Pole Adventure™ mug.

If your child is under the age of two, no ticket will be required, but they must sit in an adult’s lap for the entirety of the ride.

Please call customer service at (330) 439-5708 for more information.

First Class Ticket

  • $90 for a weekday ticket
  • $92 for a weekend ticket
  • Seating is in our Silver Lariat, Silver Bronco, Silver Solarium Dome, and 6217
  • Departures from Rockside Station at 7:30 p.m. and Akron Northside Station at 7 p.m.

Seating Options (left to right): Silver Lariat Dome, Silver Lariat Lower Level, Silver Bronco Dome, Silver Bronco Lower Level, Silver Solarium Dome, 6217

Windows are on each side of the train. We cannot guarantee which side of the train your seat will be on; however, each CHILD will have the opportunity to view the North Pole. Your ticket includes a ninety-minute train ride, hot chocolate, one (1) cookie, letter writing activity to Santa, program and a brief visit with Santa. Each passenger with First Class tickets will receive a commemorative North Pole Adventure™ mug.

If your child is under the age of two, no ticket will be required, but they must sit in an adult’s lap for the entirety of the ride.

Please call customer service at (330) 439-5708 for more information.